Small animals
Fish
Reptile
Bird & Wildlife

FAQ

1What kind of company is SunPetJoy?
SunPetJoy is a professional pet supplies manufacturer and exporter based in Fuzhou, Fujian Province, China. With over 10 years of experience, we specialize in OEM/ODM customization and bulk wholesale, serving global distributors, retailers, and brands. Our 5,000㎡ factory ensures strict quality control, with products meeting international standards (non-toxic, BPA-free; certifications like SGS, ASTM F963, EN71 available). We offer durable, safe, and innovative items including collars, leashes, harnesses, protective apparel, recovery suits, accessories, automatic feeders, and quick-dry robes—using eco-friendly materials for timely worldwide delivery. We aim to bring joy to pets and support partners' growth. Welcome to visit and collaborate.
2What categories of pet supplies does SunPetJoy offer?
SunPetJoy primarily focuses on dog and cat supplies, while also covering products for small animals, fish, reptiles, birds, and wildlife. Our core categories include dog items such as collars, leashes, harnesses, functional protective apparel, medical recovery suits, seasonal adaptive clothing, beds, blankets, toys, training aids, accessories, travel gear, automatic feeders, and quick-dry absorbent robes; cat products featuring automatic feeders (including wet food preservation types), gravity feeders, robes, and accessories; as well as specialized items for other pets, all supporting OEM/ODM customization. We provide comprehensive bulk wholesale and personalized services, emphasizing safety, durability, and innovation for global distributors and brands.
3How to proceed with OEM/ODM customization?
SunPetJoy operates exclusively as a B2B platform for qualified distributors, retailers, e-commerce sellers, and brands with registered business entities, valid resale credentials, and commitment to minimum annual volumes (negotiable for new partners) while upholding brand integrity. Our wholesale policy offers tiered volume discounts, exclusive dealer pricing, and EXW/FOB quotations excluding taxes/duties; MOQ applies mainly to OEM/ODM with refundable prototyping fees on bulk orders. Payment requires a pro forma invoice with deposit (post optional samples), followed by balance before shipment. We provide full customization including design, packaging, private labeling, and IP protection, with an order process of inquiry/quotation, samples, deposit, production/inspection, final payment, and shipment
4How does SunPetJoy ensure product quality?
SunPetJoy ensures superior product quality through rigorous quality assurance processes in pet supplies manufacturing, utilizing premium non-toxic, pet-safe materials that are BPA-free, phthalate-free, and food-grade where applicable. All products undergo comprehensive in-house and third-party testing for strength, chew resistance, waterproofing, and safety, with multi-stage inspections including pre-production samples, in-line monitoring, and final random checks per AQL standards. We comply with or exceed international regulations such as ASTM F963 (USA), EN71 (EU), and REACH, offering certifications like SGS or Intertek reports upon request, along with factory audits for social compliance. This commitment delivers durable, safe, and reliable pet products, backed by a limited warranty against manufacturing defects.
5How can I obtain a sample?
To obtain samples from SunPetJoy, interested B2B clients should first contact our team via email at info@sunpetjoy.com or WhatsApp at +86 18850467114 to discuss specific product requirements, including existing items or OEM/ODM prototypes. We provide samples to qualified wholesalers, distributors, and brands upon request, with fees covering production costs.
6Are SunPetJoy products environmentally friendly and sustainable?
To contact SunPetJoy for wholesale inquiries, OEM/ODM customization, or business partnerships, please reach us via email at support@sunpetjoy.com, WhatsApp or phone at +86 18850467114, or through the contact form on our website. Our office is located at R&F Center B2 2728, Taijiang District, Fuzhou City, Fujian Province, China, with support available Monday to Friday from 06:00 AM to 10:00 PM and weekends from 08:00 AM to 08:00 PM (China time). We respond promptly to qualified B2B clients and welcome factory visit arrangements for serious partners.